Welcome back to a new year. Encountered a painful little problem worthy of a tech note during a firewall install this month.

The Checkpoint Firewall was version R77.20 (then upgraded to R77.30 of course) and during the install of smartconsole I got:

Naturally on launching smartdashboard it didn't work and I  got:

So after a lot of research on the Internet and messing around comparing machines and installed packages, it turns out you need to load the C++ redistributable packages (x86) for smartconsole to work prior to install.

However there is a gotcha (of course), it is version specific as follows:

• Smartconsole R77.20 requires C++ redistributable 2010 (x86)
• Smartconsole R77.30 requires C++ redistributable 2013 (x86)

So install the appropriate packages from Microsoft then install the version of smartconsole you require. Hope this helps...

Download Links

C++ Redistributable 2010 x86 C++ Redistributable 2013 x86